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Frequently asked questions
Detailed answers about BuildTrust, onboarding, marketplace, security, and how to reach our team.
What is SaarahBuildTech and how is it different from BuildTrust?
SaarahBuildTech is the company behind our construction technology products and services. BuildTrust is our flagship platform — the mobile and web app teams use to manage projects, collaborate, and connect with suppliers.
Learn more on our About and BuildTrust pages, or browse broader offerings on Services.
Who is BuildTrust for?
BuildTrust is built for three core roles in Nigerian construction:
- Property owners — create projects, set budgets and timelines, review contractor applications, and follow progress with photos, expenses, and messages.
- Contractors — discover opportunities, apply with proposed budgets and timelines, collaborate with owners, and document site progress.
- Suppliers — request supplier access, publish material or service listings after admin approval, and chat with interested buyers.
See the full feature breakdown on the BuildTrust platform page.
How do I get started with BuildTrust?
Most teams can begin the same day they sign up. Create an account as a Property Owner, Contractor, or Supplier, then set up your first project or listing.
Use Get App for a smart link to the right store or web app, or choose directly:
If you need guided onboarding for a larger team, use the form above or call us at +234 701 450 1508.
Can I try BuildTrust before committing?
Yes. You can download or open BuildTrust and explore core features with a 14-day free trial — no credit card required to start looking around.
Start from Get App, or ask us for a walkthrough using the contact form, info@saarahbuildtech.com, or WhatsApp.
What can I do inside BuildTrust day to day?
Teams typically use BuildTrust to:
- Create and manage projects with budgets, timelines, milestones, and maps
- Invite team members with role-based access
- Review contractor applications and keep project chat in one place
- Upload GPS-tagged progress photos and project documents
- Track categorized expenses against project budgets
- Browse the construction marketplace and message suppliers
- Run Get a Quote estimates and check material prices with Cost Checker
Details and screenshots are on the BuildTrust page.
How does the construction marketplace work?
Owners and contractors can browse supplier materials and services, search and filter listings, and open a chat with the seller from a listing — without leaving BuildTrust.
Suppliers create listings that stay pending until an admin approves them. There is no in-app checkout; pricing and fulfilment are negotiated in chat (including “price on request” listings).
Read more under marketplace and supplier features on BuildTrust.
How do suppliers join and list products or services?
Register in BuildTrust as a Supplier. After a short admin approval, you can create material or service listings. Each listing is reviewed before it appears in the marketplace.
Once live, interested buyers message you from the listing. You can also use Get a Quote and Cost Checker like other roles. Launch the app from Get App, or contact us if you need help with supplier onboarding.
What are Get a Quote and Cost Checker?
Get a Quote helps you generate AI-assisted construction cost estimates you can save, share, and export as PDF. Cost Checker helps you browse material unit prices and share findings with your team.
Both sit in the Marketplace hub and are designed for Nigerian construction budgeting. See how they fit the workflow on BuildTrust.
Is BuildTrust available on mobile and desktop?
Yes. BuildTrust works on Android, iOS, and the web, so site teams and office staff can stay on the same projects and conversations.
How is project data protected?
BuildTrust uses encryption in transit, role-based access so people only see what their role allows, and admin controls for supplier accounts and marketplace listings. Project chat, documents, expenses, and progress media stay attached to the work your team is managing.
Review how we handle personal data in our Privacy Policy. For security or compliance questions for a larger organisation, email info@saarahbuildtech.com.
Do you offer custom integrations, training, or other services?
Yes. Beyond the BuildTrust app, SaarahBuildTech offers project-management enablement, analytics and reporting, security-minded setup, custom development and integrations, and training/support packages.
Explore options on Services. If you need an API connection or a workflow tailored to your tools, describe it in the form above or write to info@saarahbuildtech.com.
How do I contact support, sales, or partnerships?
Use the Send a message form on this page and choose the inquiry type that fits (BuildTrust, demo, consulting, custom, support, partnership, or other). You can also reach us directly:
- Phone: +234 701 450 1508
- Email: info@saarahbuildtech.com
- WhatsApp chat
We aim to reply during business hours (Mon–Fri 8:00 AM–6:00 PM, Sat 9:00 AM–2:00 PM WAT; Sunday closed). Urgent site issues: call or WhatsApp for the fastest response.
Can you schedule a demo for our team?
Absolutely. Select Schedule demo in the inquiry type above, tell us your team size and whether you are owners, contractors, suppliers, or a mix, and we will arrange a walkthrough of BuildTrust.
You can also message us on WhatsApp or call +234 701 450 1508. Meanwhile, explore features on BuildTrust or open the app via Get App.
Do you work with partners, agents, or other technology vendors?
Yes. We welcome partnership conversations — referrals, distribution, integrations, and complementary construction tools. Choose Partnership in the form, or email info@saarahbuildtech.com with your proposal.
Background on the company is on About SaarahBuildTech.
Where is SaarahBuildTech based, and who is BuildTrust built for geographically?
We are based in Nigeria and BuildTrust is designed around local construction workflows — owners, contractors, and suppliers coordinating projects, materials, and communication.
Teams outside Nigeria are welcome to enquire; tell us your use case via the form or info@saarahbuildtech.com.
What happens after I submit the contact form?
We receive your inquiry by email with the details you submitted. You should also get a short confirmation that we received your message and will follow up.
If you do not see a confirmation, check spam/junk, or follow up via info@saarahbuildtech.com, +234 701 450 1508, or WhatsApp. By submitting, you agree to our Privacy Policy.